Efficient - Professional - Results Driven
Services
Recruitment
The selection of the best person to join your business can often be time consuming and difficult particularly when you are so busy working and growing your business.
Jessup HR & Mediation can provide you with the support and assistance you need to ensure that the most suitably qualified and enthusiastic staff are selected to join your team. This support includes the development of all relevant documentation required to outline the expectations of the role, advertising material, facilitation of interview and reference checking.
Training
Not only is it important to choose employees with the right skills and knowledge when you are recruiting new staff it is just as important to ensure that the knowledge and skills of your existing staff remains current.
Help is available to assist you in identifying what training is required as well as delivering or sourcing appropriate training to meet either a skill gap or a performance improvement issue.
Mediation
Jessup HR & Mediation offers the services of an experienced and accredited mediator who is able to conduct a formal mediation session designed to assist parties in dispute to resolve issues in a manner that provides a confidential and satisfactory outcome without the need to resort to lengthy legal intervention.
Workplace Investigations
It is sometimes necessary to conduct an independent investigation to determine the facts relating to a particular situation or in the instance where a complaint has been made against another employee.
To be able to call upon an experienced and impartial person who can gather the facts and provide a conclusion regarding the validity of the complaint is invaluable.
Employment Advice & Support
Understanding the requirements of an employment relationship is often complex and confusing. Assistance is available via Jessup HR & Mediation to understand what is required of you as an employer and to provide advice and support when dealing with difficult employment matters. In addition, help can be provided to assist a staff member whose performance is not meeting expectations and may need an independent person to clearly articulate what is required of them and how best to meet those expectations.
Alternatively, a valuable staff member who is experiencing difficulties may just need an independent person to listen, coach and help them to navigate the best way forward.
Who is Noleen Jessup?
Noleen has over 25 years human resource experience, with the majority of that time in senior management positions. She has had extensive experience in all facets of HR including recruitment, industrial relations, workplace investigations, learning and development, policy development and review and the provision of support and advice to both management personnel and staff.
Noleen’s ability to work collaboratively has resulted in successful resolution of difficult and sensitive matters. As a degree qualified Adult Educator, Noleen has delivered professional development and training programs both in the workplace and as a part time TAFE teacher.
She is also an accredited Mediator and has successfully facilitated mediation sessions to achieve agreements that are workable, sustainable and acceptable to the parties involved.